Corona Test Mainz | Cov Testzentrum Mainz und Rheinhessen

Frequently asked questions

• Who can be tested and how often?

  Each person can be tested as often as they like. From November 13, 2021, all quick tests will be free of charge. Small children (accompanied by their parents) are tested with child-friendly lollipop tests. Children and young people under the age of 14 must be accompanied by a legal guardian to take the test. Children over the age of 14 may also come to the test alone with a declaration of consent from the legal guardian.

• Which test method is the right one for me?

  Antigen Rapid Tests (Point of Care or PoC Rapid Tests) are free for all citizens.
  The rapid tests for SARS-CoV-2 detect certain proteins of the SARS-CoV-2 coronavirus in the mucous membranes of the respiratory tract in the event of an infection. The rapid antigen tests we use can identify different virus variants of the SARS-CoV-2 coronavirus just as well, including Omikron. The rapid antigen test is less sensitive than a PCR test. This means that a larger amount of virus is necessary for a positive result to be indicated. If, for example, only a few viruses are present in the organism shortly after infection, the rapid antigen test can still be negative even though the person tested is infected.
  PCR-Test (RT-PCR)
  The PCR test is a standard procedure in the diagnosis of viruses. The test is based on the so-called polymerase chain reaction. Here, genetic material of the virus is duplicated in order to be able to be detected afterwards with a very high probability. This makes it possible to detect viruses, even if only a few pathogens are present (usually at an early stage of the infection). The PCR test is considered the gold standard among corona tests. Our PCR test procedure is an RT-PCR (Real Time) and determines the so-called CT value, which is important for determining the viral load.
  PCR Express (12h) – for a test result within 12 hours* after sample taking,
  PCR Standard (24h) – for a test result within 24 hours* after sample taking,

  *= in 99% of the cases

• How do I book an appointment?

  Select the desired location, the respective test procedure (rapid test or PCR) and the desired date (day and time). Then fill in all the required input fields, making sure to enter correct information. It is often here that the first errors creep in. Appointments, especially the prescribed PCR laboratory test, can also be booked at short notice.

• How is the test procedure?

  To detect an infection with the SARS-CoV-2 coronavirus, a sample is taken from the mucous membranes (nasopharyngeal swab) of the respiratory tract. This is done by taking a swab from the pharyngeal wall and/or from the nasopharynx. We use highly sensitive tests that allow samples to be taken from the nose and throat or from the mouth (so-called lollipop tests). Thanks to the experience of our employees, this happens quickly, thoroughly and with little to no discomfort.
  In our drive-in test centers, you will be tested directly in the car. After taking the sample you can drive on. You will receive the test result electronically by e-mail 15-20 minutes later.

• Which documents do I need to bring?

  Please bring a valid identity card or passport with you, as well as your booking confirmation, which you have previously received from us by e-mail. The latter can be printed out or presented in electronic form, e.g. on a smartphone.

• How and when will I get my result?

  You will receive the test-result electronically as a PDF file, usually about 15-20 minutes after the test has been carried out. The PDF file will be sent to the email address you have provided during the booking procedure. You don’t have to wait for the result on site. Alternatively, you can receive a printed certificate with your test result if you wish. You will receive this on site about 15-20 minutes after the test has been carried out.

• What is my password?

  The password for opening the result PDF is the date of birth that you entered when booking the appointment or registering. Please use the following format: DD.MM.YYYY. E.g., 09.02.1962. If you cannot open the test result with your date of birth, you probably made a typing error while booking. In this case, please use the contact form below with the topic “Result not received”.

• Can I get to the drive-in on foot?

  You can also come to the drive-in on foot, by bike or on a scooter.

• What happens if my test result is positive?

  If an infection is suspected, you are to be regarded as infectious for other people. It is therefore imperative that you go into quarantine immediately and that the measures recommended by the RKI are initiated in cooperation with the health department. In addition, the result of a positive antigen rapid test should be checked using a PCR test, especially in healthy people who have no symptoms and have not had contact with a sick person. If the test result is positive, you will then receive information on how to proceed. Since Covid-19 is a notifiable disease according to the Infection Protection Act, we are also obliged to report it to the responsible health authority and thus initiate further action. You can find the responsible health authority on this website: https://tools.rki.de/PLZTool/

• What happens if the test result is invalid?

  In rare cases, an invalid result may occur. If your test cannot be evaluated or is invalid, please contact our customer support by email or telephone. We will immediately organize a new appointment for you so that the test can be repeated free of charge.

• I haven’t received my test result, what do I do now?

  Make sure that the duration of the test evaluation has already expired. Also check whether your test result may have ended up in a different folder (spam/advertising). To clarify the whereabouts of your result, please forward us the booking confirmation email with the subject “Result not received” or use our contact form below with the request “Result not received”.

• Does my result include an EU certificate?

  We offer the EU certificate for the free rapid antigen test and for the PCR test. If you agree to the personalized transmission to the “Corona Warn App” (CWA) when booking your test, your test result will be sent to the CWA app. When you transfer the test result to the CWA app, you will receive the EU certificate.

  It contains the following information: Your name, your date of birth, the date of issue and other information about the test

• How is my test result displayed in the Corona Warning app?

  To display your test result in the Corona Warn App, after the first booking step, please click on the following button below the booking details: “Corona Warn App Test Registration” and in the next step select the appropriate consent to transfer the result to the “Corona Warning app”.

• Are your rapid tests also suitable for “free testing” from quarantine?

  Our PCR and rapid tests are suitable for shortening your isolation or quarantine period. The following details must be considered:
  Release from isolation for infected people:

  For infected people in general, including children and young people: release from isolation after 7 days with a negative rapid test or PCR test.
  For employees in hospitals, care facilities, etc.: Release from isolation after 7 days with a negative PCR test (Ct value >30) and if you have been symptom-free for at least 48 hours beforehand.

  Release from quarantine for contacts of infected people:
  For infected people in general, as well as for employees in hospitals, care facilities, etc.: release from isolation after 7 days with a negative rapid test or PCR test.
  For children and adolescents: Release from isolation after 5 days with a negative rapid test or PCR test.
  Without testing, the following generally applies: release from isolation or quarantine after 10 days.
  The following contact persons do not have to be in quarantine: vaccinated convalescents, boosted, newly convalescent (infection was less than 3 months ago), freshly double-vaccinated (vaccination was less than 3 months ago).

• How does mobile testing work?

  For groups of 20 or more people, we will come to you to test them on site at your premises.
  For day care centers and kindergartens, we offer a fixed test program on request (daily or several times a week).
  Please send us your request including the desired date and timeslot using the “mobile testing” form. We will then contact you to clarify further details.